Account security and support

Two-factor authentication

Turn on two-factor authentication in your security settings and scan the QR code with an authenticator app. After that, signing in also asks for a code from the app, so a stolen password alone is not enough.

Password

Use a unique password. If you forgot it, use Forgot password on the sign-in page and follow the link in the email.

Trading safely

Keep payments and communication on Workizon. Only payments made through Workizon are held in escrow and protected by the order rules; we cannot help with money paid outside the platform. Be careful with anyone who asks you to move to another app, to pay directly or to share passwords or card details.

Getting help

If you need help with an order, a payment or your account, create a support ticket in your dashboard. Include the order number and a short description; you can follow the answers in the ticket.